I know big companies like Box, Cisco, VMware are using Gainsight's Customer Success Platform product.
I'd like to ask if Gainsignt itself is ISO27001 certified? If not, how does Gainsight handle the companies above for post-sale activities?
Does that mean it'll need to be on-premises solution?
Thank you!
Page 1 / 1
Hello,
Yes, Gainsight works with major security-conscious companies. Our SOC2 Type II Report, External Penetration Test, Security White Paper, and Privacy Shield certifications (both US-EU & Swiss-US) typically meet the need. Also, core vendors of ours do hold the ISO 27001 certification. We have not yet added the ISO 27001 certification to our list of certifications, and customers still recognize the quality of our security program as evidenced by our reports mentioned above.
Please get in touch with your Customer Success Manager if you would like to dig into the details further. We are always happy to support.
Thank you!
Yes, Gainsight works with major security-conscious companies. Our SOC2 Type II Report, External Penetration Test, Security White Paper, and Privacy Shield certifications (both US-EU & Swiss-US) typically meet the need. Also, core vendors of ours do hold the ISO 27001 certification. We have not yet added the ISO 27001 certification to our list of certifications, and customers still recognize the quality of our security program as evidenced by our reports mentioned above.
Please get in touch with your Customer Success Manager if you would like to dig into the details further. We are always happy to support.
Thank you!
Reply
Sign up
If you ever had a profile with us, there's no need to create another one.
Don't worry if your email address has since changed, or you can't remember your login, just let us know at community@gainsight.com and we'll help you get started from where you left.
Else, please continue with the registration below.
Welcome to the Gainsight Community
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.