We currently record NPS directly in Salesforce, but would like to start recording it via Gainsight. However only a part of our org has access to Gainsight and NPS is important across the board so we would need it to be recorded in SFDC. Is there a sync option for this?
Thanks!
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So the GainSight NPS survey results are stored in SFDC objects, so you could build a a dashboard or report in SFDC to leverage that data. Alternatively (if there are license limitations on doing this) you could build a rule to grab the data from the SFDC object used by GainSight and copy it to another object in SFDC you create for this.
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