Hi Everyone!
I am trying to create a program that will send out an internal email to specific users--one to the CSM and one to the implementation manager when their related respondents submits a NPS of 8 or less; however, our CSM have access to Gainsight, but our implementation managers do not.
Can this be accomplished or configure in Gainsight programs? Have you guys done any work around to accommodate this type of request?
Best answer by meenal_shukla
Take a look at this community post
+5Take a look at this community post
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