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seth
Expert ⭐️
Apr 23, 2018 9:24 PM UTC
Question

Open documentation links in a new tab

When I use the new Help Center (aka Pendo) to search for documentation, and then I click to a piece of documentation, it sometimes opens the page in the same tab. To avoid losing any work I'm doing, or even simply forcing me to navigate back to where I was, it'd be great for that documentation to open in a new tab.  Screen recording: https://cl.ly/1C3U0P3u0U1w

    3 replies

    lila_meyer
    Gainsight Employee ⭐️⭐️⭐️
    Apr 24, 2018 5:05 PM UTC
    Hi Seth! Thanks for the feedback and for the helpful screen recording. I suspect this is only happening when you click a link that goes to a documentation path. I'll see if we can fix that.

    In the meantime, if you click the little blue arrow icon to the right, it will always open the article in a new tab. 

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    Lila Krutel, Dir. Global Education Services
    lila_meyer
    Gainsight Employee ⭐️⭐️⭐️
    Apr 25, 2018 6:20 PM UTC
    Hey Seth, We were able to change the behavior of those docs links to open in new windows. You probably need to refresh to see the change. 
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    Lila Krutel, Dir. Global Education Services
    seth
    sethAuthor
    Expert ⭐️
    Apr 25, 2018 6:21 PM UTC
    Thanks Lila!
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