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Question

Open documentation links in a new tab

  • April 23, 2018
  • 3 replies
  • 91 views

seth
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  • Gainsight Employee ⭐️⭐️⭐️
When I use the new Help Center (aka Pendo) to search for documentation, and then I click to a piece of documentation, it sometimes opens the page in the same tab. To avoid losing any work I'm doing, or even simply forcing me to navigate back to where I was, it'd be great for that documentation to open in a new tab.  Screen recording: https://cl.ly/1C3U0P3u0U1w

3 replies

lila_meyer
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  • Gainsight Employee ⭐️⭐️⭐️
  • April 24, 2018
Hi Seth! Thanks for the feedback and for the helpful screen recording. I suspect this is only happening when you click a link that goes to a documentation path. I'll see if we can fix that.

In the meantime, if you click the little blue arrow icon to the right, it will always open the article in a new tab. 


lila_meyer
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  • Gainsight Employee ⭐️⭐️⭐️
  • April 25, 2018
Hey Seth, We were able to change the behavior of those docs links to open in new windows. You probably need to refresh to see the change. 

seth
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  • Author
  • Gainsight Employee ⭐️⭐️⭐️
  • April 25, 2018
Thanks Lila!