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seth
Expert ⭐️
April 23, 2018
Question

Open documentation links in a new tab

  • April 23, 2018
  • 3 replies
  • 101 views
When I use the new Help Center (aka Pendo) to search for documentation, and then I click to a piece of documentation, it sometimes opens the page in the same tab. To avoid losing any work I'm doing, or even simply forcing me to navigate back to where I was, it'd be great for that documentation to open in a new tab.  Screen recording: https://cl.ly/1C3U0P3u0U1w

    3 replies

    lila_meyer
    Gainsight Employee ⭐️⭐️⭐️
    April 24, 2018
    Hi Seth! Thanks for the feedback and for the helpful screen recording. I suspect this is only happening when you click a link that goes to a documentation path. I'll see if we can fix that.

    In the meantime, if you click the little blue arrow icon to the right, it will always open the article in a new tab. 

    Lila Krutel, Dir. Global Education Services
    lila_meyer
    Gainsight Employee ⭐️⭐️⭐️
    April 25, 2018
    Hey Seth, We were able to change the behavior of those docs links to open in new windows. You probably need to refresh to see the change. 
    Lila Krutel, Dir. Global Education Services
    seth
    sethAuthor
    Expert ⭐️
    April 25, 2018
    Thanks Lila!
    AI Transformation @ Gainsight