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Contributor ⭐️⭐️
Aug 23, 2021 6:54 PM UTC
Question

Outlook calendar sync to Gainsight?

Hi,

Is it possible that your outlook calendar could be synced to Gainsight like your emails can with the Gainsight Assist tool.  

Our CS is having success tracking their email communications, but find that their customer meeting activity is being missed as it requires manual entry.

Any possibility on roadmap or alternative?

Thanks.

1 reply

Helper ⭐️
Aug 24, 2021 4:14 PM UTC

Hi @sugandha14,
Have a look at this post: 

It is referring to Google Calendar but I just added a comment to request this for Outlook as well. It does look like it is planned but there is no ETA.

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