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Gainsight Employee ⭐️
Sep 18, 2020 3:14 PM UTC
Question

Populate survey name and survey id with null for email chain model in Advanced outreach object.

populate survey name and survey id with null for email chain model in Advanced outreach object.

5 replies

nitisha_rathi
Expert ⭐️⭐️
Jan 8, 2021 9:37 AM UTC

@tejkumar can you please share the problem faced by you? Thanks.

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tejkumarAuthor
Gainsight Employee ⭐️
Jan 12, 2021 10:25 AM UTC

@nitisha_rathi@sai_ram 

Use Case:

Customer is building a report on AO participant object with survey name != null. But the records are getting pulled for the email chain model. Since we are populating string instead of null. Here the “survey name” pulling from the Advanced Outreach object.

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nitisha_rathi
Expert ⭐️⭐️
Jan 22, 2021 10:11 AM UTC

What insights does the customer wants to get from this report?

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tejkumarAuthor
Gainsight Employee ⭐️
Jan 28, 2021 2:47 PM UTC

@nitisha_rathi Customer requirement is to pull the records where Survey name not equal to null.

customer want to pull the records where the participants having surveys.

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nitisha_rathi
Expert ⭐️⭐️
Feb 5, 2021 10:13 AM UTC

Acknowledged

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