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Question

Populate survey name and survey id with null for email chain model in Advanced outreach object.

  • September 18, 2020
  • 5 replies
  • 97 views

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populate survey name and survey id with null for email chain model in Advanced outreach object.

5 replies

nitisha_rathi
  • Expert ⭐️⭐️
  • January 8, 2021

@tejkumar can you please share the problem faced by you? Thanks.


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  • Author
  • Gainsight Employee ⭐️
  • January 12, 2021

@nitisha_rathi@sai_ram 

Use Case:

Customer is building a report on AO participant object with survey name != null. But the records are getting pulled for the email chain model. Since we are populating string instead of null. Here the “survey name” pulling from the Advanced Outreach object.


nitisha_rathi
  • Expert ⭐️⭐️
  • January 22, 2021

What insights does the customer wants to get from this report?


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  • Author
  • Gainsight Employee ⭐️
  • January 28, 2021

@nitisha_rathi Customer requirement is to pull the records where Survey name not equal to null.

customer want to pull the records where the participants having surveys.


nitisha_rathi
  • Expert ⭐️⭐️
  • February 5, 2021

Acknowledged