Question
Question. How do you handle Internal Document Storage? [Focused on Help Documents]
I recently had one of our executives ask me if Gainsight had the ability to house an internal Knowledge Base, similar to how we search for documentation in Gainsight Go [with keywords]. While I don't think it's possible, I got curious to know how other users are handling storing internal Help Documents for people to use. We have several options - but it means going into another software platform...and working with another admin. So again, just curious to see how others handle internal 'help' documentation.
Thank you all! I look forward to your feedback!
Thank you all! I look forward to your feedback!