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techtouchtam
Contributor ⭐️⭐️⭐️
February 18, 2020
Solved

removing contacts from active program (sync an active program)

  • February 18, 2020
  • 1 reply
  • 141 views

So I have a program that is scheduled on Tuesdays. I want to sync the program on Mondays, manually so I can see who would be sent the program on Tuesday, giving myself the option to knockoff or remove participants.

 

My question, is there an easy way to do this? If I sync the source manually will this then automatically start sending emails in the program? or will I have until tuesday to remove the participants.

Best answer by john_apple

They will be in a Review state until the next scheduled sync - at which point they will move to Active. You can review the newly added participants after doing a manual sync and remove/knock off them from the Participant List.

 

Manual Sync > Review > Manually Remove > Automatic Sync > those still in Review move to Active

1 reply

john_apple
Expert ⭐️
February 18, 2020

They will be in a Review state until the next scheduled sync - at which point they will move to Active. You can review the newly added participants after doing a manual sync and remove/knock off them from the Participant List.

 

Manual Sync > Review > Manually Remove > Automatic Sync > those still in Review move to Active