Pretty sure it's possible to get the report you're looking for here.
If you build a report on the MDA Object 'Activity Timeline', you can add a filter for Source = COCKPIT.
For isolating entries like Implementation CTAs, you might have to add Activity Type(s) and/or Reporting Categories to fit your needs and have CSMs log entries according to how you plan to report on Timeline entries. (Administration > Workflow > Activities and Timeline)
Hope this helps!
Thanks,
Nitisha
I am trying to use Data Designer to combine CTA and Activity Timeline data. However I am not sure what fields to use for my join - using just account ID doesn’t connect the particular set of CTAs to the correct timeline entry that was generated from that CTA. I get all entries for that account.
This is what I am trying to accomplish: report on timeline entries for NPS specific CTAs (so would need to filter by Call To Action Name). I cannot find and ID fields that actually connect the CTA and the Timeline entry.
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