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Reporting on Success Plans and CTA's

  • October 7, 2019
  • 2 replies
  • 196 views

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I am report on accounts where Onboarding CTA's have been completed, but within that same report show their success plan data, whether it is null or not.

I tried creating a Data Space on Calls To Action and then adding in Success Plan data, but I can't seem to get it to a place that works because I don't think there are enough key identifiers to join all the fields I need.

Any ideas how else I can make this work?

2 replies

john_apple
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  • Expert ⭐️
  • October 7, 2019
Are the Onboarding CTAs part of the Success Plan? Perhaps you could make a Custom MDA object and then populate with the data from CTAs and Success Plans?


darkknight
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  • Expert ⭐️
  • October 10, 2019
What sort of Success Plan data are you trying to include?

The Success Plan name equates to CTA Group Name in the Call to Action object.