Risk CTA Priority Definitions

  • 8 October 2020
  • 1 reply

Userlevel 4
Badge +3

Our team has a pretty solid risk CTA process in place. The one area we’d like to fine-tune is the use of high/medium/low priorities. We’d like to have some consistency with how these priorities are used for better insight/understanding of workload at the management level and to streamline how these risks are handled following CSM transitions. Does anyone have detailed definitions as to what criteria a Risk CTA should have to fall into each priority level? Are these defined for your teams, or are they really a personal ‘feel’ based on the individual CSM? Any examples/input are appreciated!

1 reply

Userlevel 7
Badge +1

@meenal_shukla, @seth  and @anirudh_allika  do you have any idea about this? or can you refer to a customer who can answer this.