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I was reading through the "Configure Account Scorecard History" GainsightGo article and I had couple questions.




  • How can I see if my snapshot will be every week or month?



  • Where is this stored in the usage?



  • Is there a configuration connection step in SFDC that I was supposed to perform?

That article lead to another GainsightGo article, "Configure Account Scorecards". Under the Validity Period Example header, there's a snapshot of a group of scorecard measures. The snapshot shows a color for each of the measures and each color is accompanied with a score (#) and an arrow indicating if it's up or down from last time. Is there a way I can enable the score (#)? I have the color and the arrow, but no score (#).
there is a MDA table called relationship scorecard history where it saves the weekly snapshot
Hai Jessica, Is your question solved. Please let us know if you need nay help here.





Also please let us know which scorecard you are using ..?

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