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jessica_owens
Helper ⭐️
March 10, 2017
Question

Scorecards - Historical Tracking

  • March 10, 2017
  • 2 replies
  • 81 views
I was reading through the "Configure Account Scorecard History" GainsightGo article and I had couple questions.
  • How can I see if my snapshot will be every week or month?
  • Where is this stored in the usage?
  • Is there a configuration connection step in SFDC that I was supposed to perform?
That article lead to another GainsightGo article, "Configure Account Scorecards". Under the Validity Period Example header, there's a snapshot of a group of scorecard measures. The snapshot shows a color for each of the measures and each color is accompanied with a score (#) and an arrow indicating if it's up or down from last time. Is there a way I can enable the score (#)? I have the color and the arrow, but no score (#).

2 replies

jahnavi
Contributor ⭐️⭐️⭐️⭐️⭐️
December 12, 2017
there is a MDA table called relationship scorecard history where it saves the weekly snapshot
sai_ram
Expert ⭐️⭐️
January 24, 2018
Hai Jessica, Is your question solved. Please let us know if you need nay help here.

Also please let us know which scorecard you are using ..?