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Sending out survey to a customer without gainsight license
I want to send out survey using gainsight survey tool. but the customer need to have gainsight license to fill out the survey right? I want a workaround to make the customer fill out the survey without any license needed. is this possible?
Best answer by sai_kumar
Hi everyone, the above post is added to our FAQ document. Please feel free to reach out to us at docs@gainsight.com for any feedback/suggestions.
Happy posting! Thank you!
Happy posting! Thank you!
+9Hi Thalik,
Could you clarify what you mean by "license"? Gainsight is designed be able to send surveys to any of your customer contacts without granting/paying for a Gainsight license for them.
Could you clarify what you mean by "license"? Gainsight is designed be able to send surveys to any of your customer contacts without granting/paying for a Gainsight license for them.
+2Hi Thilak,
Gainsight surveys can be sent to anyone and the participants in the survey do not need a license to respond to the survey.
Gainsight surveys can be sent to anyone and the participants in the survey do not need a license to respond to the survey.
+1Hi everyone, the above post is added to our FAQ document. Please feel free to reach out to us at docs@gainsight.com for any feedback/suggestions.
Happy posting! Thank you!
Happy posting! Thank you!
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