Hello,
I have ingest a telemetry data into a custom object, when attempting to run rule to set score card , there is not action for such object.
is there a way to overcome the situation so I will be able to set score based on the custom object?
Thanks,
Gil
Solved
Set Score based on custom object data
Best answer by sai_raghavarapu
Hello Gil,
Please make sure you are selecting account/relationship identifier in rule setup.
Set score action is visible only if account/relationship identifier is found in show fields.
Please make sure you are selecting account/relationship identifier in rule setup.
Set score action is visible only if account/relationship identifier is found in show fields.
Hello Gil,
Please make sure you are selecting account/relationship identifier in rule setup.
Set score action is visible only if account/relationship identifier is found in show fields.
Please make sure you are selecting account/relationship identifier in rule setup.
Set score action is visible only if account/relationship identifier is found in show fields.
+1@giloso Please follow the this article for more information, and its true what @sai_raghavarapu said. @sai_raghavarapu Thanks for the quick and accurate response.
@giloso Please let us know if you need help in configuration, always ready to help!
@giloso Please let us know if you need help in configuration, always ready to help!
Sign up
If you ever had a profile with us, there's no need to create another one.
Don't worry if your email address has since changed, or you can't remember your login, just let us know at community@gainsight.com and we'll help you get started from where you left.
Else, please continue with the registration below.
Welcome to the Gainsight Community
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.