Following the End User guid for using Sally for Slack - https://support.gainsight.com/Sally_AI_Bot/User_Guides/Using_Gainsight_Sally_in_Slack_(For_End-user) - it states that the following are possible queries to Sally:
CTAs Due Today
CTAs Overdue
Tasks Due Today and Tasks Overdue
All of these specific queries will return the same results as "My CTAs" with additional filtering for Due Today, Overdue, etc.
Could documentation be updated to reflect the expected behavior?
Solved
Specific Queries in Slack are not possible as listed in documentation
+5Best answer by shantan_reddy
Hi John,
We noticed this issue recently, and are currently working on allowing users to query for each of the following directly:
CTAs Due Today
CTAs Overdue
Tasks Due Today and Tasks Overdue
It will be available in the next release.
Regards,
Shantan
We noticed this issue recently, and are currently working on allowing users to query for each of the following directly:
CTAs Due Today
CTAs Overdue
Tasks Due Today and Tasks Overdue
It will be available in the next release.
Regards,
Shantan
+2Hi John,
The documentation should be accurate, but I'm also seeing some inconsistencies when I test sally. Tagging @shantan_reddy to get his input on this.
The documentation should be accurate, but I'm also seeing some inconsistencies when I test sally. Tagging @shantan_reddy to get his input on this.
+5Hi John,
We noticed this issue recently, and are currently working on allowing users to query for each of the following directly:
CTAs Due Today
CTAs Overdue
Tasks Due Today and Tasks Overdue
It will be available in the next release.
Regards,
Shantan
We noticed this issue recently, and are currently working on allowing users to query for each of the following directly:
CTAs Due Today
CTAs Overdue
Tasks Due Today and Tasks Overdue
It will be available in the next release.
Regards,
Shantan
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