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daniel.boon
Helper โญ๏ธโญ๏ธโญ๏ธ
April 9, 2019
New Feature

Streamline your support workflow: escalate community posts to Zendesk from Control ๐Ÿ’๐Ÿค–

  • April 9, 2019
  • 1 reply
  • 461 views
Streamline your support workflow: escalate community posts to Zendesk from Control ๐Ÿ’๐Ÿค–
You can now quickly create Zendesk Support tickets from any community post, enabling you to save time manually submitting issues reported by your customers through the community.

After you set up the integration, all posts will gain a new โ€˜Create Zendesk ticketโ€™ button in control, via which you can effortlessly escalate the post to your Zendesk Support inbox.

If youโ€™d like to get started, or learn more, check out How To Escalate A Community Post To Zendesk.

Please add a reply below if you you have any questions, or feedback on this feature!

    1 reply

    daniel.boon
    Helper โญ๏ธโญ๏ธโญ๏ธ
    April 9, 2019
    Special thanks to @keaton for beta testing this integration 😉
    inSided product alumnus