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bshadduck
Contributor ⭐️
November 18, 2020

Success Snapshots Courses for Admins and End Users now available on Gainsight University!

  • November 18, 2020
  • 1 reply
  • 90 views

Education Services is excited to announce two new courses available on Gainsight University: Admin - Configure Success Snapshots and End User - Success Snapshots!
 

Success Snapshots is a powerful tool that enables you to export client-specific data, including reports and tokenized information, directly into your slide deck. The Gainsight Administrator configures templates for various use cases, which can then be utilized for multiple customers. This saves time and provides consistency across the organization.

 

Admin - Configure Success Snapshots

This course enables admins to successfully configure Success Snapshots, providing some best practices and tips for troubleshooting common challenges. The course covers the following topics:

  • What is Success Snapshots?

  • Benefits to Using Success Snapshots

  • Create a Slide Deck Template

  • Configuration in Gainsight

  • Sample Use Cases

  • Tips and Tricks

 

End User - Success Snapshots

This course provides example use cases for Success Snapshots and walks through how to export Success Snapshots from the C/R360.

1 reply

dan_ahrens
Expert ⭐️⭐️⭐️
November 19, 2020

Very exciting to see these new training courses available! Success snapshots are a powerful feature that everyone should be using!

VP of Customer Success at Forcepoint