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hardik_mota
hardik_mota
Helper ⭐️
Feb 5, 2021 6:49 PM UTC
Solved

Support Drop-down Data Type in Sally for post to timeline

Hi Team, 

Users noticed when trying to utilize any timeline activity type from Sally not all of the fields are present. Example : Dropdown data type fields

Can we support dropdown fields? I didn’t see anything relevant listed in the documentation limitations.

Best,

hardik

    himaswethaAnswer
    Gainsight Employee ⭐️
    Feb 9, 2021 6:20 AM UTC

    Hi Hardik,

    Only mandatory fields of Activity Type are displayed in the Slack form.

    when the dropdown fields are made mandatory, the user can notice the fields when selecting the particular activity type.

    Also, Sally doesn't support date, date-time, and check box fields.

    For example: .when an activity type has a date/date-time field that is made mandatory, this particular activity type is not displayed in the list of activity types.

    Sally supports less than 10 mandatory fields on a Slack form.


    Thanks,

    Hima Swetha

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    2 replies

    Gainsight Employee ⭐️
    himaswethaAnswer
    Gainsight Employee ⭐️
    Feb 9, 2021 6:20 AM UTC

    Hi Hardik,

    Only mandatory fields of Activity Type are displayed in the Slack form.

    when the dropdown fields are made mandatory, the user can notice the fields when selecting the particular activity type.

    Also, Sally doesn't support date, date-time, and check box fields.

    For example: .when an activity type has a date/date-time field that is made mandatory, this particular activity type is not displayed in the list of activity types.

    Sally supports less than 10 mandatory fields on a Slack form.


    Thanks,

    Hima Swetha

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      sai_ram
      sai_ram
      Expert ⭐️⭐️
      Feb 16, 2021 6:17 AM UTC

      @himaswetha Thanks for the response! 

       

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