Please be aware of the following dates where you may see a delayed response from the Support team, while our team takes some time off.

• Monday, April 12:
  • Live chat disabled
  • Phone support disabled (US Hours)
  • Delayed response time on non-urgent issues
  • No change in email & portal ticket submission
  • Staffed 24 hours, but agents only working high severity cases
• Tuesday, April 13
  • Modified chat hours (10am-5pm CST)
• Monday, April  26
  • Modified chat hours (10am-5pm CST)

As a reminder, you can submit support cases through the portal, following the guide here.