Please be aware of the following dates where you may see a delayed response from the Support team, while our team takes some time off.
- Friday, March 12:
- Live chat disabled
- Phone support disabled
- Delayed response time on non-urgent issues
- No change in email & portal ticket submission
- Staffed 24 hours, but agents only working high severity cases
- Monday, March 22
- Modified chat hours (10am-5pm CST)
- Monday, March 29
- Modified chat hours (10am-5pm CST)
We will return to normal business hours and all channels operating on Tuesday, March 30. As a reminder, you can submit support cases through the portal, following the guide here.
Thank you!
