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jdub84
jdub84
Contributor ⭐️
Jul 3, 2019 8:10 PM UTC
Solved

Surveys 2.0 and SurveyMonkey

Hi,

If we integerated surveymonkey with Gainsight, would it be possible to send imported surveys (created in SurveyMonkey) using Journey Orchestrator? I wasn't able to find this information in the integration doc and I wanted to know if this is possible before I go down this route.

Any insights into this would be helpful. Thanks!

    piyushmadhukarAnswer
    Helper ⭐️
    Oct 24, 2019 10:02 AM UTC

    Since we don't support a couple of question types so this utility is just to bring the data from SM to GS and hence one cant send imported surveys (created in SurveyMonkey) using Journey Orchestrator

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    3 replies

    lila_meyer
    lila_meyer
    Gainsight Employee ⭐️⭐️⭐️
    Jul 3, 2019 8:33 PM UTC
    The SurveyMonkey integration is for bringing survey response data into Gainsight, so I'm uncertain your use case is supported.

    @abhishek_sivaraman for comment

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    Lila Krutel, Dir. Global Education Services
      jdub84
      jdub84Author
      Contributor ⭐️
      Jul 5, 2019 8:35 PM UTC
      Thanks Lila for your input (and for saving me hours of work)!

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        piyushmadhukarAnswer
        Helper ⭐️
        Oct 24, 2019 10:02 AM UTC

        Since we don't support a couple of question types so this utility is just to bring the data from SM to GS and hence one cant send imported surveys (created in SurveyMonkey) using Journey Orchestrator

        Translate
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