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jdub84
jdub84
Contributor ⭐️
July 3, 2019
Solved

Surveys 2.0 and SurveyMonkey

  • July 3, 2019
  • 3 replies
  • 103 views
Hi,

If we integerated surveymonkey with Gainsight, would it be possible to send imported surveys (created in SurveyMonkey) using Journey Orchestrator? I wasn't able to find this information in the integration doc and I wanted to know if this is possible before I go down this route.

Any insights into this would be helpful. Thanks!

    Best answer by piyushmadhukar

    Since we don't support a couple of question types so this utility is just to bring the data from SM to GS and hence one cant send imported surveys (created in SurveyMonkey) using Journey Orchestrator

    3 replies

    lila_meyer
    lila_meyer
    Gainsight Employee ⭐️⭐️⭐️
    July 3, 2019
    The SurveyMonkey integration is for bringing survey response data into Gainsight, so I'm uncertain your use case is supported.

    @abhishek_sivaraman for comment

    Lila Krutel, Dir. Global Education Services
      jdub84
      jdub84Author
      Contributor ⭐️
      July 5, 2019
      Thanks Lila for your input (and for saving me hours of work)!

        P
        piyushmadhukarAnswer
        Helper ⭐️
        October 24, 2019

        Since we don't support a couple of question types so this utility is just to bring the data from SM to GS and hence one cant send imported surveys (created in SurveyMonkey) using Journey Orchestrator

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