Gainsight Employee ⭐️⭐️

Temporarily disabling of GIF uploads

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Hi all, just letting you know we need to temporarily disable GIF uploads on the platform for the next 24 hours as we perform some upgrades - we’ll use this post to keep everyone informed as to exactly when we re enable the functionality again, apologies for any inconvenience caused by this! :grin:

bjoern_schulze

Helper ⭐️⭐️⭐️

Thanks for the heads-up! Is this regarding all GIF uploads? So for article images as well as the “insert image” function in the editor?

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banthonisz

Contributor ⭐️⭐️⭐️

The real question here is how you got that persistent banner up top, cos that’s amazzzzzing.

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Suvi Lehtovaara

Helper ⭐️⭐️

The real question here is how you got that persistent banner up top, cos that’s amazzzzzing.

@banthonisz check this :point_right_tone1: Feature Topics on your community

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https://yhteiso.elisa.fi/

tom.shaddockAuthor

Gainsight Employee ⭐️⭐️

Thanks for the heads-up! Is this regarding all GIF uploads? So for article images as well as the “insert image” function in the editor?

Hi @bjoern_schulze yep thats correct - its disabled across the board for the time being :)

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bjoern_schulze

Helper ⭐️⭐️⭐️

This limitation is still going on, right?

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tom.shaddockAuthor

Gainsight Employee ⭐️⭐️

@bjoern_schulze yep apologies - we ended up running into some unforeseen issues with the patch at the last minute, its in the final stages of being tested now and im hoping will be deployed later on today and we can reenable the functionality again. As soon as its done i’ll let you know here.

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