Does anyone know the attachment limit for timeline activities?
Solved
Timeline Attachments
Best answer by dan_ahrens
https://support.gainsight.com/Timeline/User_Guides/Use_Timeline_to_log_Activities#Add_Attachments_in_Activity_Editor
Maximum attachments per activity = five and maximum file size of the total attachments = 30 MB.
Maximum attachments per activity = five and maximum file size of the total attachments = 30 MB.
+2https://support.gainsight.com/Timeline/User_Guides/Use_Timeline_to_log_Activities#Add_Attachments_in_Activity_Editor
Maximum attachments per activity = five and maximum file size of the total attachments = 30 MB.
Maximum attachments per activity = five and maximum file size of the total attachments = 30 MB.
VP of Customer Success at Forcepoint
Thanks Dan! Is there any future request to increase this limit?
+2Not currently. Do you have situations where 30MB is not sufficient?
Only one request thus far, I will keep you posted.
We just have our folks host on Google Drive and link to it if that is an issue, in case that helps.
+2Hi
Referred : https://support.gainsight.com/Timeline/User_Guides/Use_Timeline_to_log_Activities#Add_Attachments_in_Activity_Editor
As per the mentioned calculation the maximum number of size per attachment should be 25MB.
Also, In case of email to timeline I could see below limitations.
I am working with customer in which they wanted to know if the number of attachment can be increased to more than 5 keeping maximum number of size at the same level?
Referred : https://support.gainsight.com/Timeline/User_Guides/Use_Timeline_to_log_Activities#Add_Attachments_in_Activity_Editor
As per the mentioned calculation the maximum number of size per attachment should be 25MB.
Also, In case of email to timeline I could see below limitations.
I am working with customer in which they wanted to know if the number of attachment can be increased to more than 5 keeping maximum number of size at the same level?
I will take this request back to the engineering team and check the possibilities.
I’d like to add my vote to this. A limit of 5 attachments is frequently exceeded by images in users’ email signatures.
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