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dave_wu_74b11e
Gainsight Employee ⭐️
dave_wu_74b11e
Gainsight Employee ⭐️
September 21, 2017
Question

Timeline Formatting - Bullet Points

  • September 21, 2017
  • 4 replies
  • 112 views
Summary bullet points are shown in a single line while the detailed view is separated. A bit deceiving for the end user when in the Summary view. Can this be enhanced to show the bullets? Screenshot below...

    4 replies

    nitisha_rathi
    nitisha_rathi
    Expert ⭐️⭐️
    September 22, 2017
    Hi Dave,

    We take this approach to show maximum content upfront. If we honor the rich text formatting than only "Bullet1" might be visible in summary view. We will check the possibilities of improving it.

    Thanks,
    Nitisha
    dan_ahrens
    dan_ahrens
    Expert ⭐️⭐️⭐️
    September 22, 2017
    Nitisha, is it possible to change the title of "Note" to "Notes"? I think this is more grammatically accurate when capturing notes from an interaction. 
    VP of Customer Success at Forcepoint
      seth
      seth
      Expert ⭐️
      September 22, 2017
      That makes good sense, Nitisha, though maybe the bullets themselves could still render without the line break, or line breaks could render as a " ⏎ " character?
      AI Transformation @ Gainsight
      sai_ram
      sai_ram
      Expert ⭐️⭐️
      September 26, 2017
      Hi Dan, Good catch,we are changing to "Notes".
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