Token mapping UI error

Forum|Forum|8 years ago
March 16, 2018
7 replies
144 views

The token mapping UI has always bothered me, but it has now reached a new low. When I hover over the token, in either an outreach or an email assist task, the mapping icon appears lower than where it normally has. Instead of being right beside the token, the icon is now a few lines down.

This is making it almost impossible to click on it because as soon as my cursor moves away from the token to click on the icon, the icon disappears. I then have to play some sort of aiming/speed game to quickly go from the token to the icon before it disappears.

Anyone else have this issue? I've seen it on both Chrome and Firefox.

journey orchestrator

Best answer by sai_ram

Hi All, This issue is fixed and pushed in April release. Please let know if you face the same.

Closing the ticket.

spencer_engel

Expert ⭐️

This issue comes and goes for me in Chrome.

karl_rumelhart

Expert ⭐️

I am sorry that you are encountering this issue . Can you please file a support case so we can track it that way?

britton_walkerAuthor

Helper ⭐️

I have figured out that if I hover over the arrow right next to the token, I can then move straight down to the icon without it disappearing. However, this still causes problems especially when the token is at the very bottom of the template.

I also found a post related to the token UI suggesting an improvement. I think if that post gets addressed, this issue will also be addressed.

H