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prathap
prathap
Contributor ⭐️⭐️
January 29, 2019
Question

Translate Thank you Message in Survey 2.0

  • January 29, 2019
  • 3 replies
  • 150 views
In Surveys 2.0 we have an option of translating several areas into other desired languages. In the same way can we also make the Thank you Message change as per the desired language (variant). As of now we don't have this feature, so can we consider and implement in future releases.

Scenario - If we have 4 lanaguages - Spanish, Dutch, Portuguese and French. Now Content of the mail, Survey, the questions and options all will be in the selected language. But when this is done the Thank You message is sent in same language for all this. So users are requesting to have an option to configure Thank You message too in different languages and send them based on the Selected language.



Multiple customers have requested for this option.

    3 replies

    sekhar_dutta
    Gainsight Employee ⭐️
    sekhar_dutta
    Gainsight Employee ⭐️
    January 29, 2019
    Hi Prathap,

    Translating Survey level properties (Header,Footer,Thank you message etc) is possible currently. After saving all details you can see a (+) button in bottom-right corner of properties tab, After clicking on that you will get translate option. Please refer to below screeshoot.



    Please let me know if this helps.

      prathap
      prathapAuthor
      Contributor ⭐️⭐️
      January 29, 2019
      Hi Sekhar,

      Thanks for showing this option, it helps us and customers. I Will try to get this updated this in documentation too.

      Appreciate the help here

      Thanks,

      Prathap

      N
      naga_gonaboyina
      Helper ⭐️
      June 4, 2019
      Hi everyone, based on the above post, the relevant document is updated accordingly. Please see the updated doc here. Feel free to reach out to us at docs@gainsight.com for any feedback/suggestions. Happy posting! Thank you!

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