Skip to main content
tim_23349f
tim_23349f
Contributor ⭐️⭐️
August 11, 2016
Solved

Update existing survey to be multi lingual

  • August 11, 2016
  • 3 replies
  • 79 views
I've gone through all the steps to set up multi lingual surveys, but it seems that I can't edit my existing survey questions to add additional languages. When I click the language button it doesn't seem to do anything. When creating a new survey it works as expected though. Am I going to have to abandon my old survey to make a new one that is multi lingual?
    Best answer by praneet
    Hi All- 
    There is a update on this thread, Now Gainsight allows you to add languages to the published survey(s) as well. You can go to any published survey(s) and add a new language to the survey

    @Ben - You can read about Multilingual survey here .

    3 replies

    praneet
    praneet
    Helper ⭐️⭐️⭐️
    August 16, 2016
    Hi Tim,
    Once a survey is published we do not allow to add any additional languages to that survey, as it might have been sent to some users.
    In order to add languages clone the existing published survey and add languages
    ben
    ben
    Helper ⭐️⭐️⭐️
    August 22, 2017
    Thanks for the clarity, this was my question too. 

    @Tom: What steps did you take to put together a multi-lingual survey? I am just starting that and want to expand our English version to French and German.

    Thanks!
    -Ben
    praneet
    praneetAnswer
    Helper ⭐️⭐️⭐️
    August 22, 2017
    Hi All- 
    There is a update on this thread, Now Gainsight allows you to add languages to the published survey(s) as well. You can go to any published survey(s) and add a new language to the survey

    @Ben - You can read about Multilingual survey here .
    Terms & ConditionsAccessibility statement