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users cant see dashboard updates

  • July 12, 2021
  • 1 reply
  • 49 views

Hello, we are brand new and still getting things set up. I made some changes to reports and the dashboard they sit on and my users are still seeing the old version. I see the new version. Is there something that I need to do to make the changes visible to all?

Thanks in advance for any advice

Best answer by heather_hansen

@HWhisman whenever I have this problem, I suggest that they reset any global filters at the top, and then, click on the gear to clear/reset filters on individual reports.  That usually fixes it.

1 reply

heather_hansen
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  • Answer
  • July 12, 2021

@HWhisman whenever I have this problem, I suggest that they reset any global filters at the top, and then, click on the gear to clear/reset filters on individual reports.  That usually fixes it.