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Helper ⭐️
October 27, 2018
Question

Way to run report on historical report results?

  • October 27, 2018
  • 2 replies
  • 92 views
A report I ran had a calculation result that didn't make mathematical sense for just one customer. The next day the calculation was correct which makes me suspect it might have been a bug. Is there a way to run a report on historical report results to track reporting changes over time?

As another example, we have a report that generates a single percentage. I'd like to run a report on how that percentage changed for the last 7-14 days to note when the spike may have occurred. How might I do so?

2 replies

rakesh
Gainsight Employee ⭐️
Lets put your data to work!
February 27, 2019
Hi Anastassia,

 

Today, Gainsight Reporting is always a live query on your data. We only run the query and do not store the results. Hence seeing the historical records is not possible. 

 

For the second use-case, one possible solution today is to create a rule for that percentage and load that percentage value to an object.

ana_gAuthor
Helper ⭐️
March 3, 2019
Ah ok I see. Thank you for the suggestion.

Anastassia Goidina