A report I ran had a calculation result that didn't make mathematical sense for just one customer. The next day the calculation was correct which makes me suspect it might have been a bug. Is there a way to run a report on historical report results to track reporting changes over time?
As another example, we have a report that generates a single percentage. I'd like to run a report on how that percentage changed for the last 7-14 days to note when the spike may have occurred. How might I do so?
+2Hi Anastassia,
Today, Gainsight Reporting is always a live query on your data. We only run the query and do not store the results. Hence seeing the historical records is not possible.
For the second use-case, one possible solution today is to create a rule for that percentage and load that percentage value to an object.
Today, Gainsight Reporting is always a live query on your data. We only run the query and do not store the results. Hence seeing the historical records is not possible.
For the second use-case, one possible solution today is to create a rule for that percentage and load that percentage value to an object.
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