Skip to main content
ramya_reddy
ramya_reddy
Contributor ⭐️
December 14, 2016
Question

When is the hard Bounce value set in the "Email logs" table?

  • December 14, 2016
  • 1 reply
  • 54 views
We have triggered an outreach and few emails are bounced(its a hard bounce).But when the hard bounce value for the contact in email logs is checked for the trigger date, it still shows "0".Does the value get set after a day or 2 days of lag?Do we have any documentation for this.

    1 reply

    R
    rakesh_lingala
    Helper ⭐️⭐️⭐️
    March 1, 2020

    Hello Ramya,

    I recently started going through all of the unanswered or unresolved problems and questions here. Was checking to see if this has been resolved or if it is an ongoing issue?

    Thanks!

    Terms & ConditionsAccessibility statement