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Why NPS score is not shown when creating report on Company Object?

  • January 15, 2021
  • 2 replies
  • 108 views

Aleksandra_V

Hello there!

I am trying to create a report, which would display Customer health, stage, NPS score and Revenue. However, when creating such report on a Company Object, it does not show NPS score, even though customers have more than one NPS survey (Attaching some screenshots).

 

Any ideas where the issue could be and what to do to display the NPS score in such report?

 

Thanks so much in advance!

 

BR,

Alex

Best answer by sai_ram

@Aleksandra_V we need to check the issue in your org, so creating support ticket on this issue.

2 replies

sai_ram
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  • Expert ⭐️⭐️
  • January 20, 2021

@Aleksandra_V sorry for the delay here. I will let you know the details. Thanks


sai_ram
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  • Expert ⭐️⭐️
  • Answer
  • January 21, 2021

@Aleksandra_V we need to check the issue in your org, so creating support ticket on this issue.