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ky_powell
ky_powell
Contributor ⭐️⭐️⭐️⭐️⭐️
February 15, 2018
Solved

Will inline survey responses come back to the sender, or only be available in Survey analytics?

  • February 15, 2018
  • 1 reply
  • 58 views
I am going to add inline survey questions to an email going out of behalf of our CSM's. Though, I am wondering if the recipient responds to one of the options, will the CSM receive that response, or is it only captured in the survey analytics? 
    Best answer by dan_ahrens
    Hi Ky,
    Inline surveys don't send a copy of the response back to the CSM. The survey stats and details are captured in standard survey analytics.

    1 reply

    dan_ahrens
    dan_ahrensAnswer
    Expert ⭐️⭐️⭐️
    February 15, 2018
    Hi Ky,
    Inline surveys don't send a copy of the response back to the CSM. The survey stats and details are captured in standard survey analytics.
    VP of Customer Success at Forcepoint
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