Admin Office Hours - October 27th, 2016

  • 20 October 2016
  • 2 replies

This thread is for the Admin Office Hours session for Thursday October 27th, 

2016.  Submit your questions to this thread and we'll address them during our session at 11am PST/ 1pm CST.

To register for this session, please click here.

2 replies

How can I report on instances where one user lookup matches another, without specifying?

My use case is that I'd like to see the last time the Account Owner and CSM logged an activity on the account. I know I could specify the account owner's ID, but I have too many account owners to create the number of distinct rules required for such an approach. I'd like to make something like 

Select Account.ID, Max(Date) from Activity where Activity.AssignedTo.ID=Account.Owner.ID .

I'd load this on the account or customer info then as the last time the customer was contacted.
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