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baji_bathula
Gainsight Employee ⭐️
baji_bathula
Gainsight Employee ⭐️
Jun 3, 2019 4:12 AM UTC

EMEA Admin Office Hours - 6/6/19

This thread is for the Admin Office Hours session for Thursday June 6th, 2019. Submit your questions to this thread and we'll address them during our session at 1p-3p GMT+1.

There is no need to register for the sessions anymore. If you have a question, please post below or join the meeting. I will go in order of posts below or joining the session.

Thanks!!

GoToMeeting:

https://global.gotomeeting.com/join/860695853

You can also dial in using your phone.

United States: +1 (571) 317-3117

Access Code: 860-695-853

More phone numbers

United Kingdom: +44 330 221 0097

    4 replies

    katielansley
    katielansley
    Contributor ⭐️⭐️
    Jun 5, 2019 8:54 AM UTC
    Hello, I am trying to enable the BCC to timeline feature for my colleagues. However, when uploading the CSV I received unclear error messages. What is the best way to resolve?

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    faelan_herriott
    faelan_herriott
    Contributor ⭐️⭐️⭐️⭐️⭐️
    Jun 5, 2019 2:28 PM UTC
    Hey guys, unsure why a rule is not behaving in the way I imagine so would like to pick your mind on that (rule is not counting as expected).

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    faelan_herriott
    faelan_herriott
    Contributor ⭐️⭐️⭐️⭐️⭐️
    Jun 5, 2019 2:38 PM UTC
    Hi guys, I have another rule (SMS notifications) that is not behaving as expected. Would appreciate discussing

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    katielansley
    katielansley
    Contributor ⭐️⭐️
    Jun 6, 2019 9:59 AM UTC
    I'm also trying to preview the "Thank You Email" after some edits in our current NPS program, but it's showing up blank. This may be because it is a variant repsonse, but still alarming.



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