EMEA Admin Office Hours - 6/6/19

Userlevel 4
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This thread is for the Admin Office Hours session for Thursday June 6th, 2019. Submit your questions to this thread and we'll address them during our session at 1p-3p GMT+1.

There is no need to register for the sessions anymore. If you have a question, please post below or join the meeting. I will go in order of posts below or joining the session.




You can also dial in using your phone.

United States: +1 (571) 317-3117

Access Code: 860-695-853

More phone numbers

United Kingdom: +44 330 221 0097

4 replies

Hello, I am trying to enable the BCC to timeline feature for my colleagues. However, when uploading the CSV I received unclear error messages. What is the best way to resolve?

Userlevel 3
Hey guys, unsure why a rule is not behaving in the way I imagine so would like to pick your mind on that (rule is not counting as expected).

Userlevel 3
Hi guys, I have another rule (SMS notifications) that is not behaving as expected. Would appreciate discussing

I'm also trying to preview the "Thank You Email" after some edits in our current NPS program, but it's showing up blank. This may be because it is a variant repsonse, but still alarming.