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Guest Speaker -
DATE: 27 JULY 2023 (Thursday)
TIME: 9 AM PST
Presenters:
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I've had issues with automated milestones in the customer journey widget for a field change. If the field is manually changed in the C360 it populates but if the field is populated via a rule the automatic milestone doesn't appear to work. Is this correct?
+3I've had issues with automated milestones in the customer journey widget for a field change. If the field is manually changed in the C360 it populates but if the field is populated via a rule the automatic milestone doesn't appear to work. Is this correct?
Thank you for the feedback.
Hi
Ideally the automatic changes should reflect within 24hr timeframe. Usually schedule runs once in 24hrs and please note this is not real-time.
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