Support Holiday Hours - September 2023
We have a couple of holidays this month across the globe, so we have modified hours for certain channels for the next couple of weeks while we give our team time off. Please find the modified schedule below.
- September 04, 2023:
- Live chat & phone support disabled
- Delayed response time on non-urgent issues
- Staffed 24 hours, but agents only working High severity cases
- September 08, 2023:
- Limited chat hours
- Delayed response time on non-urgent issues
- Staffed 24 hours, but agents only working High severity cases
- September 18, 2023:
- Live chat & phone support disabled
- Delayed response time on non-urgent issues
- Staffed 24 hours, but agents only working High severity cases
- September 19, 2023:
- Live chat & phone support disabled
- Delayed response time on non-urgent issues
- Staffed 24 hours, but agents only working High severity cases