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Hello everyone!

 

This thread is for our upcoming Thursday Admin Office Hours session on Thursday, February 10, 2022 at 11am PT / 12pm MT / 1pm CT / 2pm ET.

Please submit your questions below as replies to this post in advance if you can, and we'll address them during the session (or if there’s a quick answer available, we’ll post as replies to the questions).

There is no need to register for these sessions - you can join at any time. Once the session is underway, I will go in order of questions posted below first, then field questions from anybody else who has joined as well. Look forward to talking with you!

Conference Details (Zoom):

Thursday, February 10, 2022 at 11am PT / 12pm MT / 1pm CT / 2pm ET

 

Join Zoom Meeting:

https://gainsight.zoom.us/j/253252739?pwd=RHl3ekk0RGN0ZFR3TmRkK1Zldks0QT09

 

Meeting ID: 253 252 739

Password: 864010

 

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Find your local number: https://gainsight.zoom.us/u/aQSPx2jXO

Hi Scott,

We’re interested in generating test results from applying a different scorecard scheme (Numeric) than we currently use in our prod org (Color).  Sort of a ‘what would it look like if we did this instead of that’?

Would like to understand how we may be able to do this.

Thx.

JJ

I’m curious to know what field People Maps uses to observe active/inactive contacts as we’d like to prevent inactive contacts from appearing in the list of options.

 

If it helps, our SFDC instance uses a field titled “No Longer With Company” to indicate an inactive contact. This field is pushed into the Company Person object in Gainsight. I’d like to configure People Maps to rule out contacts with this field checked.

Have some questions about applying colors to some report graphs.

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