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US Admin Office Hours (Thursday session) - 06/22/23 - 11am PT / 12pm MT / 1pm CT / 2pm ET - Pre-session Thread

  • June 21, 2023
  • 5 replies
  • 52 views

sdrostgainsightcom
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Hello everyone!

 

This thread is for our upcoming Thursday Admin Office Hours session on Thursday, June 22, 2023 at 11am PT / 12pm MT / 1pm CT / 2pm ET.

Please submit your questions below as replies to this post in advance if you can, and we'll address them during the session (or if there’s a quick answer available, we’ll post as replies to the questions).

There is no need to register for these sessions - you can join at any time. Once the session is underway, I will go in order of questions posted below first, then field questions from anybody else who has joined as well. Look forward to talking with you!

Conference Details (Zoom):

Thursday, June 22, 2023 at 11am PT / 12pm MT / 1pm CT / 2pm ET

 

Join Zoom Meeting

https://gainsight.zoom.us/j/98240490183?pwd=NUsxRUplVjFOdDRKQ1BJV0NSMTJXQT09

 

Meeting ID: 982 4049 0183

Passcode: 966630

 

For dial-in info by your location, find your local number: 

 https://gainsight.zoom.us/u/adeoYGd3BA

5 replies

rho_ran_experian
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  • Contributor ⭐️⭐️⭐️⭐️⭐️
  • June 21, 2023

Hi Scott,

I am working on a rule to sync contacts to newly created companies.  I’m wondering if there is a way to structure this so that the rule doesn’t pull all SF contacts for evaluation.  

Thanks,

Rhonda


rho_ran_experian
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  • Contributor ⭐️⭐️⭐️⭐️⭐️
  • June 21, 2023

Hi Scott,

I have another rule I need help with.  I think I have the join correct, retain common records,  but it is returning more records in the action than are present in the merge.  I don’t understand why.

Thanks,

Rhonda


  • Helper ⭐️
  • June 22, 2023

Hi Team, 

Is it possible to mention the time in the IST zone as well for all future office hours?


  • Contributor ⭐️⭐️⭐️⭐️
  • June 22, 2023

Need help with Calculated Fields for my Journey Orchestrator and for my Emails to show Health Score


  • Contributor ⭐️⭐️
  • June 22, 2023

I need help with a rule to revert a date field to null if a record is deleted. Thanks!