Skip to main content

Hello everyone!

 

This thread is for our upcoming Thursday Admin Office Hours session on Thursday, June 22, 2023 at 11am PT / 12pm MT / 1pm CT / 2pm ET.

Please submit your questions below as replies to this post in advance if you can, and we'll address them during the session (or if there’s a quick answer available, we’ll post as replies to the questions).

There is no need to register for these sessions - you can join at any time. Once the session is underway, I will go in order of questions posted below first, then field questions from anybody else who has joined as well. Look forward to talking with you!

Conference Details (Zoom):

Thursday, June 22, 2023 at 11am PT / 12pm MT / 1pm CT / 2pm ET

 

Join Zoom Meeting

https://gainsight.zoom.us/j/98240490183?pwd=NUsxRUplVjFOdDRKQ1BJV0NSMTJXQT09

 

Meeting ID: 982 4049 0183

Passcode: 966630

 

For dial-in info by your location, find your local number: 

 https://gainsight.zoom.us/u/adeoYGd3BA

Hi Scott,

I am working on a rule to sync contacts to newly created companies.  I’m wondering if there is a way to structure this so that the rule doesn’t pull all SF contacts for evaluation.  

Thanks,

Rhonda


Hi Scott,

I have another rule I need help with.  I think I have the join correct, retain common records,  but it is returning more records in the action than are present in the merge.  I don’t understand why.

Thanks,

Rhonda


Hi Team, 

Is it possible to mention the time in the IST zone as well for all future office hours?


Need help with Calculated Fields for my Journey Orchestrator and for my Emails to show Health Score


I need help with a rule to revert a date field to null if a record is deleted. Thanks!


Reply