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Hello everyone!

This thread is for today’s Thursday Admin Office Hours session, Thursday, October 1, 2020 at 11am PT / 12pm MT / 1pm CT / 2pm ET.

Please submit your questions below as replies to this post in advance if you can, and we'll address them during the session (or if there’s a quick answer available, we’ll post as replies to the questions).

There is no need to register for these sessions - you can join at any time. Once the session is underway, I will go in order of questions posted below first, then field questions from anybody else who has joined as well. Look forward to talking with you!

Conference Details (Zoom):

Thursday, October 1, 2020 at 11am PT / 12pm MT / 1pm CT / 2pm ET

 

Join Zoom Meeting:

https://gainsight.zoom.us/j/253252739?pwd=RHl3ekk0RGN0ZFR3TmRkK1Zldks0QT09

 

Meeting ID: 253 252 739

Password: 864010

 

Dial by your location

        +1 312 626 6799 US (Chicago)

        +1 646 876 9923 US (New York)

        +1 301 715 8592 US (Germantown)

        +1 346 248 7799 US (Houston)

        +1 669 900 6833 US (San Jose)

        +1 253 215 8782 US (Tacoma)

        888 475 4499 US Toll-free

        877 853 5257 US Toll-free

 

Find your local number: https://gainsight.zoom.us/u/aQSPx2jXO

Hello all - 

Quiet day today on Office Hours (end-of-quarter for a lot of folks), which allowed us to deep-dive into Scorecards Reporting - how to narrow down only scores that have changed in the last ‘x’ amount of time (which is different from the score being updated to the same score it was previously).

So, link to the recording of the call is here - the first 30 minutes is definitely a good walkthrough of reporting on current score details, etc.

See you next week!

 

 

 


And an additional link for @michael.lang -- you can download the recorded webinar from a few months back on New Gainsight Admins Inheriting Old Instances here:

https://drive.google.com/file/d/1lSm6oglCHwryrYxptEJV6-DQyUmpTOwd/view?usp=sharing

 

Hope that helps!


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