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Hello everyone!

 

With that - this thread is for our upcoming Thursday Admin Office Hours session on Thursday, October 21, 2021 at 11am PT / 12pm MT / 1pm CT / 2pm ET.

Please submit your questions below as replies to this post in advance if you can, and we'll address them during the session (or if there’s a quick answer available, we’ll post as replies to the questions).

There is no need to register for these sessions - you can join at any time. Once the session is underway, I will go in order of questions posted below first, then field questions from anybody else who has joined as well. Look forward to talking with you!

Conference Details (Zoom):

Thursday, October 21, 2021 at 11am PT / 12pm MT / 1pm CT / 2pm ET

 

Join Zoom Meeting:

https://gainsight.zoom.us/j/253252739?pwd=RHl3ekk0RGN0ZFR3TmRkK1Zldks0QT09

 

Meeting ID: 253 252 739

Password: 864010

 

Dial by your location

        +1 312 626 6799 US (Chicago)

        +1 646 876 9923 US (New York)

        +1 301 715 8592 US (Germantown)

        +1 346 248 7799 US (Houston)

        +1 669 900 6833 US (San Jose)

        +1 253 215 8782 US (Tacoma)

        888 475 4499 US Toll-free

        877 853 5257 US Toll-free

 

Find your local number: https://gainsight.zoom.us/u/aQSPx2jXO

Hi Scott, I have a question trying to figure out why my rules actions are updating each record even if I have filters in place. 

Also for the NPS program if I can not give the option for partial completion to customers. When creating a new survey I see it is required that we put how many days before it submits but we don’t want to receive partial submitted NPS surveys.  

I’d like to know more about the Company Team object. I haven’t found much documentation on it. I wonder if this is the answer to:

 

Hi @sdrostgainsightcom , I will be joining at 2:30pm. I have a question about an error for one of the rules and wanted to run an idea about a report that I may need data designer.

User lookup is not populating in reports

Hey @sdrostgainsightcom , I may not be able to make it :(

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