US Admin Office Hours (Thursday session) - 12/03/20 - 11am PT / 12pm MT / 1pm CT / 2pm ET - Pre-session Thread

Questions about JO program editing.

Also, I think Thursday is the 3rd?

What's your recommendation for clients who have firewalls preventing them from opening survey links for surveys 2.0 sent through jo?

Hello all - this session thread is for TODAY - Thursday, December 3 -- my error in posting (was out of office yesterday when I usually post so added a day out of habit).

I’ve updated the body - have to update the Subject Line shortly, but look forward to seeing you!

Scott

Hey Scott, 

I hope you had a great thanksgiving break :)

I wanted to revisit the Journey Orchestrator question from a few weeks ago.

Thanks,

Jasmine

I had questions about:

• how to update CTAs in Gainsight for Health Index
• Real-Time Rules > Not showing

@sdrostgainsightcom , thanks for your help today! Just tried to find the documentation but could not. If you’re able to provide it that would great!

Hi Scott,

My internet just cut off. I will look at the JO documentation. Thanks!

Hello @ml2019  -- I’m currently striking out on tracking down how to build that URL - and concerned that the ability to do that may have changed since I last hit this use case.

About to jump on a call, but I’ll post internally to see what the current process is for displaying the URL as a text string that can be copied in an email - somehow tokenizing it, basically.

I’ll let you know what I find out!

Great, thanks so much for the update @sdrostgainsightcom ! Would love to get this wrapped up before our monthly survey send on Tuesday, but that may be a bit ambitious.