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This thread is for our upcoming Tuesday Admin Office Hours session today (Tuesday, March 30, 2021 at 1pm PT / 2pm MT / 3pm CT / 4pm ET).

Please submit your questions below as replies to this post in advance if you can, and we'll address them during the session (or if there’s a quick answer available, we’ll post as replies to the questions).

There is no need to register for these sessions - you can join at any time. Once the session is underway, I will go in order of questions posted below first, then field questions from anybody else who has joined as well. Look forward to talking with you!

Conference Details (Zoom):

Tuesday, March 30, 2021 at 1pm PT / 2pm MT / 3pm CT / 4pm ET

 

Join Zoom Meeting:

https://gainsight.zoom.us/j/93972497920?pwd=SGJPOFNzNUxCNVZYcHJrWnRjM2FoUT09

 

Meeting ID: 939 7249 7920

Password: F7msaSQ3

 

For dial-in info by your location, find your local number:

https://gainsight.zoom.us/u/acvxgAlEJZ

Hi Spencer,

I have a question about surveys. I want to redirect my customers or provide them with a link to leave a review for x site if they gave a good rating on a CSAT or NPS (i.e. 5/5 or a 9 or 10/10).

What are my options? For the custom page, is it possible to pass the information so that specific info can be displayed?


Validate that our GS Sandbox is set up accurately.


How to adjust customer health %s


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