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spencer_engel
spencer_engel
Expert ⭐️
January 13, 2020

US Admin Office Hours (Tuesday session) - 1/14/20 1 p.m. PST - Pre-session Thread

  • January 13, 2020
  • 4 replies
  • 132 views

Hello everyone! This thread is for our Tuesday Admin Office Hours session, which will be held Tuesday, Jan. 14, 2020. Submit your questions below as replies to this post, and we'll address them during our session at 1pm PT / 2pm MT / 3pm CT / 4pm ET.

There is no need to register for the sessions. If you have a question, please post below or join the meeting. I will go in order of posts below or joining the session. Thanks!

Conference Details (GoTo Meeting):

https://global.gotomeeting.com/join/493151677

You can also dial in using your phone.

United States: +1 (872) 240-3412

Access Code: 493-151-677

      4 replies

      kleasure
      kleasure
      Contributor ⭐️⭐️⭐️
      January 13, 2020

      I would like to see examples of reports built based on surveys. I have surveys with both NPS and non-NPS questions set up, and am trying to wrap my mind around the best way to report on them at the customer and aggregate level. 

      I know there’s great reports in JO analytics, but most of our team is not advanced enough yet to access them there, so I need to make it as simple as possible through C360 and Dashboards. 

       

      Thanks!

      ml2019
      ml2019
      Contributor ⭐️⭐️⭐️⭐️⭐️
      January 13, 2020

      Hi Spencer, I have a question about a rule I’m working on based on a mixpanel connector data

      V
      vmoore
      Contributor ⭐️⭐️⭐️⭐️⭐️
      January 14, 2020

      Hi,

       

       I would like to notify customers about a potential issue. We’re tracking a disruption to online courses and have mapped a customer to multiple courses in a spreadsheet. We’re wondering if it’s possible to use Journey Orchestrator to notify customers in a 1x1 email

       

      Ex.

      Customer A

      Course 1

      Course 2

      Course 3

       

      Customer B

      Course 1

       

      Customer C

      Course 1

      Course 2

      Course 3

      Course 4

      Course 5

      spencer_engel
      spencer_engelAuthor
      Expert ⭐️
      January 14, 2020

      @jasmine Best I can tell, the character limit is 15,000 characters for the “allow comment” section. I would definitely encourage you to test that first though :)

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