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Hello everyone!

This thread is for our upcoming Tuesday Admin Office Hours session on Tuesday, October 6, 2020 at 1pm PT / 2pm MT / 3pm CT / 4pm ET.

Please submit your questions below as replies to this post in advance if you can, and we'll address them during the session (or if there’s a quick answer available, we’ll post as replies to the questions).

There is no need to register for these sessions - you can join at any time. Once the session is underway, I will go in order of questions posted below first, then field questions from anybody else who has joined as well. Look forward to talking with you!

Conference Details (Zoom):

Tuesday, October 6, 2020 at 1pm PT / 2pm MT / 3pm CT / 4pm ET

 

Join Zoom Meeting:    Click here to join

Meeting ID: 939 7249 7920

Passcode: F7msaSQ3

 

Dial-in Numbers:

        877 853 5257 US Toll-free

        888 475 4499 US Toll-free

        000 800 040 1530 India Toll-free

        000 800 050 5050 India Toll-free

        855 703 8985 Canada Toll-free

 

Find your local number: https://gainsight.zoom.us/u/acvxgAlEJZ

Id like to capture week over week score changes in a report and am looking for the best way to do this. Currently, I can report on previous and current health score but I’m also aware that as health changes constantly, the previous value could be from 2 days ago or a week ago.

I’d like to see a walkthrough of how to add a new customer to GS.

Filtering out duplicates in a data designer

Question regarding a Calculated field that I enabled and is now breaking an email template.

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