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Cornelia
Contributor ⭐️⭐️⭐️⭐️⭐️
December 6, 2022

Virtual Customer Advisory Meeting - Feedback and Input on Draft requirements & Designs of Scorecard Optimizer

  • December 6, 2022
  • 1 reply
  • 116 views
Virtual Customer Advisory Meeting - Feedback and Input on Draft requirements & Designs of Scorecard Optimizer

Hi Community! We need your feedback via a Virtual Customer Advisory Meeting with our Product Management team

 

What is the VCAM about?

  • Scorecard Optimizer will be an AI-assisted tool to help admin users analyze the effectiveness of a given scorecard and provide recommendations to improve the same, in line with predicting renewal and churn. 
  • We will be presenting the draft requirements & designs of Scorecard Optimizer and seek inputs, and feedback on the same.

What is the Agenda of the VCAM? 

  • Present the mocks and seek first impressions on Scorecard Optimizer.
  • Get feedback on the user experience and functional approach of the same.
  • Seek responses around user behaviour and preferred approach-related questions

What is the outcome of this VCAM?

  • Validate requirements and designs of Scorecard Optimizer and seek inputs and feedback on the same. 
  • It is an analysis-heavy feature and we want to make sure the feature is intuitive and easily interpreted

Who is the right person to Enroll?

  • Admin Users who usually configure Scorecard. 
  • Users who recently revamped or are currently revamping their scorecard 

When is this happening?

  • Thursday, Dec 15th, 2022 - 11:00 AM ET/ 8:00 AM PT/ 9:30 PM IST

What should you do?

Please register for the session to the slots provided using this form. We will reply with a calendar invitation. If you are unable to use Google forms due to company restrictions you can email caberchy@gainsight.com to sign up. 

    1 reply

    alizee
    VIP ⭐️⭐️⭐️⭐️⭐️
    December 7, 2022

    @Cornelia Would be helpful to also provide a GMT time reference in your days/times for those of us in the EU. 

    The most expensive part of building is the mistakes. That's true in construction. Not so much in CSOps. So ask questions, make mistakes and learn. All views expressed here are my own.