Gainsight’s own Harshi Banka, Technical Client Outcomes Manager, shared a blog post today about how to make product decisions from a human-first perspective. Harshi connected with product leaders externally and internally, to discuss the specific challenges they’re facing during a difficult time like this. She identified five key considerations for product oriented decision-making, while maintaining a human-first approach.

What are some of the product challenges and issues that you/your team are faced with, and how are you addressing them?