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Contributor ⭐️⭐️
Dec 15, 2021 8:47 PM UTC
Solved

Analytics - How to view analytics for web links in knowledge center

In our embedded knowledge bot, we have several web links. How can we view the analytics for each link?

 

I don’t see them when I look at the knowledge center on the Analytics tab. And in the product mapper, I couldn’t get any CSS sectors to work.

lpiconeAnswer
Helper ⭐️⭐️
Nov 24, 2022 4:10 PM UTC

@carol.hutchinson @ag543 

This feature was released recently, please see references within this Implemented request below.

 

~ Thank you! Leah

4 replies

Contributor ⭐️⭐️⭐️
Sep 7, 2022 3:57 PM UTC

We also have links from our Knowledge Centre bot that we’d be interested in tracking. Such a shame it isn’t a feature in the Analytics already. 

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Helper ⭐️⭐️
Sep 8, 2022 8:47 PM UTC

@carol.hutchinson 

Hi Carol, please review the following feature requests, and if you see value - give them an up vote!

 

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~ Thank you! Leah
Contributor ⭐️⭐️⭐️
Sep 9, 2022 6:48 AM UTC

Thank you @lpicone, have voted for the feature. 

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lpiconeAnswer
Helper ⭐️⭐️
Nov 24, 2022 4:10 PM UTC

@carol.hutchinson @ag543 

This feature was released recently, please see references within this Implemented request below.

 

Translate
~ Thank you! Leah