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Is there a way to make the article itself a link? So that when a user selects the 'article' that it it takes them to the actual redirected URL. This way the user doesn't have to select the article, then read the article, then select 'Read more'. It will be less clicks for a user.

@mpalermo Sort of related to this -- I understand that a new Knowledge Center Bot “type” is expected to be released shortly that will be URL links.  So that you can click on the KC item and be redirected (to community site, help desk, etc) without having to click on a separate article, and then a link.  Reducing clicks!


This new PX feature has just been released.  Check it out!

@susan_parker @mpalermo 


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