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Hi,

We are looking to add a timed-trial to our product (e.g. 30 days). Our idea was to display a daily(?) engagement to the user saying - “You have X days left on your trial account”. The question is - is there a way to display that (as a token?) in a dialog engagement based on the data in gainsight PX? Something which can calculate how long since the user logged in?

 

Thanks,

 

Yariv

 

Hi,

Yes we can do this by following below steps:
1) we need to create a custom attribute of number data type "Trail Days Left" and populate data into this custom attribute via Rest API / Identify call.

2) we can use this field in Dialog Engagement as a token.

Please let me know if you are looking for something else


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