Email users who have not completed a survey?

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Relatively new to PX, but wondering if you can either embed a survey engagement inside of an email sent via PX, or if you can link back to an in-app survey engagement via a button in an email sent via PX.

Is that possible?

link_blackAnswer

Gainsight Employee ⭐️⭐️

Thanks for posting to PX Community!

It is not currently possible to embed a PX Survey directly within a PX Engagement. Please post this as a PX Product Idea, since that would be a nice option to have available.

Within a PX Email (or any Engagement), you can include a custom “button” or “hyperlink” that when clicked will redirect users to a specific PX-tracked page within your application. Then, you can use specific Audience Logic for “URL” or “Query Parameters” within a separate PX Engagement to trigger it to play for the user when they land on that page inside your PX-tracked application.

Much of this configuration is covered in this previous PX Community post.

I hope this helps!

-- Link

link_blackAnswer

Gainsight Employee ⭐️⭐️

Thanks for posting to PX Community!

It is not currently possible to embed a PX Survey directly within a PX Engagement. Please post this as a PX Product Idea, since that would be a nice option to have available.

Within a PX Email (or any Engagement), you can include a custom “button” or “hyperlink” that when clicked will redirect users to a specific PX-tracked page within your application. Then, you can use specific Audience Logic for “URL” or “Query Parameters” within a separate PX Engagement to trigger it to play for the user when they land on that page inside your PX-tracked application.

Much of this configuration is covered in this previous PX Community post.

I hope this helps!

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P

patrickduffyexpelAuthor

Contributor ⭐️⭐️

Yes, this helps - thank you! Idea submitted, as well :slight_smile:

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